Menu "Help" contains following options:

click to expand/collapseHelp

This command opens the CHM-format help file on the given computer.

 
click to expand/collapseRemote help

This command enables the remote connection with the team servicing TachoScan program after it has been agreed with a service employee that such assistance is necessary.

The most important elements of the remote assistance window:

Click to zoom in/out

Fig. Remote assistance window.

•(item 1 -Fig. above) - information indicating that everything is ready for remote connection,

The remote connection is only possible if "Ready to connect" message is displayed, see Fig. above.

The second necessary condition is that the "Remote connection" window HAS NOT BEEN CLOSED!

 

•(item 2) - opens the "Options" window with the remote connection advanced setup options,

It is recommended not to change settings in the "Options" window.

 

 
click to expand/collapseNew features

This command opens the help file on the page that contains recent TachoScan program updates.

 
click to expand/collapseAbout

"About" command - opens a window with information on:

1.Information about the current version of the software:

•Application is up to date;

•"Application update is available (available version no.)" + [Download] button - there is a patch available for the current version of the software;

•"New version of the application is available (version no.) - Check details" - there is a new version of the software available;

2.Client installation no. – number of TachoScan version installed on a given computer.

3.Server installation no. – number of version installed on a computer acting as a database of the TachoScan server.

4.Key no. – license key number.

5. - opens a window informing about available licenses or possible time restrictions concerning the program.

6.biuro@inelo.pl - office e-mail address to the producer of the program.

After clicking the mouse right button a window of a new MS Outlook message opens automatically, with the already typed receiver’s address.

 

7.www.inelo.pl - webpage of the producer of the program.

After clicking the mouse right button a default Internet browser opens the homepage of the producer automatically.

 

8.Input activation codes - TachoScan - this field appears only when the program is blocked (time restriction in function).

Activation codes can be received from your regional representative.

 

 
click to expand/collapseSend system report

With the command the "System report" form is being opened.

The report collects the most important information on the Windows system in use and on TachoScan program; the collected data may be sent to the service team of the program manufacturer.