FAQ (Frequently Asked Questions)

 

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click to expand/collapseHow to uninstall TachoScan program Server?
For uninstalling of program server please contact Customer Support of producer.

 
click to expand/collapseDuring program start-up the "License Key Error" message appears on the workstation. The hardware key is plugged into the server

Unfortunately, plugging the key into the computer is not enough to ensure problem-free work. To rectify the error it is necessary to:

•properly install the HASP license manager - (refer to: "HASP Manager installation").

•properly set the options of the key (refer to "Logging mode -> Advanced logging").

•properly configure the server firewall if it is switched on.

 
click to expand/collapseHow to activate the program?

Program activation method is comprehensively described in the "Activating the program" topic.